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CSR/Office Admin

February 04, 2013 - March 06, 2013
Location:Houston, TX
Salary Range:Based on Experience
Exempt/Non-Exempt:Non-Exempt
Benefits:Health, Dental, Paid Vacation, 401K, Life Insurance, Sales Incentives, and Purchase Discounts
Employment Type:Full Time
Department:Administrative
Description:Do You Like To Help People? The Village family of companies has REACHED A NEW MILESTONE and with more room to grow, we are once again expanding our call center and office administration. Our growing Service and Installation company is looking for a personable and outgoing person to operate our state-of-the-art dispatching program. Our technicians and customers deserve prompt attention and careful follow through. If you like to help people, can multi-task and have a positive, enthusiastic and fun approach to customer service, we want to talk to you. We offer: excellent wage, dental, health, retirement, incentive pay, and full paid vacations. We also offer continuing education and excellent working conditions. Consider a career move to our company by applying online. ALL APPLICATIONS MUST BE MADE ONLINE at http://villageplumbing.iapplicants.com/searchjobs.php. Please call 713-366-0750 and leave the following: 1. Give us your name 2. The phone number to best reach you 3. The job your applying for 4. AND MOST IMPORTANTLY, WHY YOU FEEL YOU’RE THE BEST PERSON FOR THE JOB. Confidentiality guaranteed. Village Plumbing and Home Services 5403 Kirby Drive Houston, Texas 77005 713-526-1491
Duties:We are interviewing a few achievement-minded individuals for this position. It includes setting appointments for our technical staff, outbound calls to verify appointments, routing technicians to service calls and office administration. You’ll also periodically contact and follow up with warm leads of current customers - offering service agreements and additional services where applicable to customers; you’ll need to be available from 7am to 6pm Monday through Friday and Saturdays twice a month from 7:30am to 5pm.
Qualifications:Excellent telephone voice, Great attitude and Work ethic, and basic MS office experience preferred. You must be able to multitask. This job involves scheduling talent and a calm demeanor. This is an opportunity for individuals that are serious about starting a career with a top notch plumbing, appliance, and heating & cooling company. We provide regular training programs for all inside Customer Service & Administration Positions. Although experience is a plus, we’ll train those who exude great natural ability to multitask and provide wonderful customer service over the phone and to co-workers.
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